DispatchPlus solves all your communication needs including instant voice communication, GPS worker location and unique status updates. You can track and improve job productivity and worker performance. Reach your business colleagues or co-workers on demand.
This business solution eliminates unproductive communication attempts and streamlines workplace efficiency. DispatchPlus is an application that works on Motorola MOTOTRBO two-way radios or your own smart device. This gives you the flexibility and convenience to use the device that works best for you in any given situation.
- Capture critical updates and routine messages with custom one-touch communication features.
- Automate important updates that minimize daily call volume and worker distractions.
- Increase visibility so you know where your teams are and where they have been. This also helps you identify areas of opportunity
- Increase communication efficiency across teams by using two-way radios and/or smart devices.
Improve Customer Service
- Verify deliveries in real time.
- Dispatch the closest worker for fast arrival times.
- Notify Customer Service of issues without being put on hold.
Communicate Faster and Better
- Speak to any two-way radio or smartphone directly from this app.
- Deliver messages faster with one-touch, push-to-talk technology.
- Stay on top of the day’s events and a worker’s location with the ability to listen to messages from a map. You can even respond with a text message of your own.
Track Worker Productivity and Efficiency
- Help manage worker travel times and get workers to their destinations more efficiently.
- Increase efficiency by sending alerts to management when a job is running too long.
- Optimize resources and reduce downtime with color-coded maps and GPS tracking tools.
- Guarantee fast deliveries with ‘Closest Worker Identification,’ a feature that instantly shows which truck is the closest to a customer’s location.
- Review worker performance and track customer issues so you can reduce problems proactively
- Review the route of a field worker on a selected day and verify route efficiency. This helps you manage worker productivity and reduce the number of issues.
Save Time & Eliminate Unnecessary Expenses
- Reduce the number and impact of disputes with the ability to send photos to supervisors or experts. This provides evidence of events in the field, serving as proof of completed work
- Spend less time deciphering illegible writing with wireless forms. This improves productivity and dramatically reduces paperwork
- Minimize the risk of driver distraction fines, liability insurance costs, and distracted driver suspension.