RE: Steve Silverstein, Eagle Wireless
To Whom It May Concern:
In the late 1990’s the Pottstown Police Department established a professional relationship with
Steve Silverstein. At that time Steve was representing Nextel Communications – he became the contact for all of our wireless needs. During that early period Steve convinced me of the importance in having a reliable global position system (GPS) in our patrol vehicles. Earlier systems were installed in all of our marked vehicles and then in 2007, Steve convinced us to move to the Networkfleet Fleet Management System through his company- Eagle Wireless. That move was probably one of the best moves we could have made.
The Networkfleet Fleet Management System has saved us both time and money in regard to
tracking for regular maintenance and in regard to sensor alerts- alerting us to minor issues before they become major repairs. The system has assisted us in many instances in addressing complaints about our officers not patrolling specific areas and/or not responding to calls. In each and every instance we have been able to show that our officers are doing what’s expected of them.
Last, and probably most significant, in mid 2007 one of our officers, while responding to an
emergency call, struck and injured a juvenile pedestrian. Although the pedestrian stepped out into traffic, witnesses reported that the officer was driving recklessly- at a high rate of speed. The family of the pedestrian placed us on notice of an impending liability law suit, alleging negligence on the part of the officer. The officer insisted that he saw pedestrians in the area and that he was driving cautiously – at a speed of less than twenty-five miles per hour at the time of the crash. By accessing the history section of the Networkfleet Fleet Management System, we were able to determine that only seconds before impact the officer was operating his vehicle just under fifteen miles per hour. Once provided with this information, the family backed away and no suit was filed.
Since our first meeting, Steve Silverstein has proven to be an honest and reliable partner. He has
provided us with quality and reliable professional services through the years. Steve has always been available to answer questions and has responded promptly each and every time that we had a problem or needed assistance. I wholeheartedly recommend working with Steve and in utilizing the Networkfleet Fleet Management System to track and maintain your fleet.
Mark D, Flanders
Chief of Police